Customer Service Officer I
Full Time
Entry Level
operation
6 days left to apply
Location
Addis Ababa, Amhara region and Oromiya
Department
operation
Experience
Entry Level
Job Description
Provides frontline customer service and supports customers in accessing the institution’s accounts, products, and financial services.
Key Responsibilities
Open and maintain customer accounts; respond to inquiries; process customer requests; explain products and services; verify customer documents; resolve routine complaints; maintain accurate customer records; promote appropriate products and services.
Requirements
Bachelor’s degree in Banking, Finance, Accounting, Business Administration, Marketing, Economics, or a related field from a recognized institution.
Benefits & Perks
Salary and benefit are as per the institution’s Salary Scale & Benefits Package.
How to Apply
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