IT Service Management Division Manager
Full Time
Senior Level
IT
6 days left to apply
Location
Addis Ababa, Amhara region and Oromiya
Department
IT
Experience
Senior Level
Job Description
Leads IT service delivery, support, availability, and service quality across the institution.
Key Responsibilities
Manage IT service operations; establish service standards; monitor availability; oversee incident and problem management; manage IT support teams; monitor service providers; improve IT service quality and user satisfaction.
Requirements
BA/BSc/MA/MBA in Information Technology, Computer Science, Information Systems, or a related field; professional certification is an advantage.
Benefits & Perks
Salary and benefit are as per the institution’s Salary Scale & Benefits Package.
How to Apply
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